Privacy Policy

Privacy Policy

This privacy policy explains how the internist practice of Dr. Amir Alizadeh (“we,” “our,” or “us”) gathers, uses, shares, and protects your personal information when you use our website and online services. It applies to existing patients and people considering and requesting care with us in Rhode Island and elsewhere. By using our site or services, you agree to the privacy practices described here.

Scope and Applicability

This policy covers information we collect through this website, mobile pages, appointment scheduling tools, the patient portal, emails, phone calls, paper forms, and other ways you interact with our practice. It applies to Rhode Island residents and anyone who visits our site. It does not cover information collected offline by organizations that are not part of our practice.

Information We Collect

We collect the information we need to provide safe, effective primary care and internal medicine, handle appointments and billing, and communicate with you. The kinds of information we may collect include:

  • Contact details: your name, home address, phone number, and email so we can reach you about appointments and care.
  • Identity details: date of birth and, when needed for billing or verifying identity, Social Security number.
  • Health and medical information: your medical history, current medications, allergies, diagnoses, lab and imaging results, treatment notes, and other clinical records that help us care for you.
  • Insurance and billing details: insurance policy numbers, subscriber information, and payment methods (such as card or bank account information) when used for billing or payments.
  • Technical and usage data: information about how you use our site, such as IP address, browser type, device, pages viewed, and how you arrived at or left our site—used to improve the website and services.
  • Communications: messages you send us through email, the patient portal, or contact forms so we can respond to questions and requests. 
  • Sensitive health information: as a healthcare provider, we collect protected health information governed by state and federal privacy laws, including HIPAA, to provide and coordinate your care.

How We Collect Information

We gather information when you fill out contact forms, sign up for the patient portal, book an appointment, fill out intake or consent forms, share your medical history, or make payments. We also collect information automatically when you use our website, such as through cookies and analytics tools. We coordinate information with other sources that help with your care or billing, like insurance companies, labs, imaging centers, other healthcare providers, and public records.

Use of Personal Information

We use information to:

  • Provide medical care, diagnoses, follow-up, and other health services.
  • Handle billing and insurance claims and coordinate care with other providers.
  • Manage appointments, send reminders, and keep your medical records organized.
  • Answer your questions, messages, and requests.
  • Make our website and services better through quality improvement and research.
  • Follow legal and professional rules, including reporting requirements in Rhode Island and at the federal level.
  • Protect safety by responding to emergencies or risks to health and public safety.

Sharing of Information

We may share your personal and health information in these situations:

  • With other members of your care network, such as doctors, hospitals, laboratories, pharmacies, and emergency providers.
  • With insurers, Medicare, Medicaid, and other health plan providers for claims and payment.
  • With trusted service partners who help us with patient portals, billing, electronic health records, cloud storage, practice management, data backup, or IT support. These partners are required to protect your information.
  • With public health agencies, regulators, or law enforcement when required by law or to prevent a serious threat to health or safety.
  • When you give written permission for uses such as research or marketing.

We do not sell your protected health information. Any disclosure will only be made with your written permission, unless the law allows or requires otherwise.

Cookies and Analytics

We use cookies and similar tools to make our site easier to use, remember your preferences, understand how the site is used, and show relevant content. We may work with trusted analytics services that collect technical information about visits and interactions. These services can place cookies on your device and gather data about how you use the site. You can usually turn off cookies in your browser settings, but doing so might limit some features.

Security

We protect your personal and health information with administrative, physical, and technical measures. This includes things like encrypting electronic data when appropriate, controlling access to systems, training our staff, and performing regular security checks. While we do our best to keep information safe, no system is perfect, and we cannot promise complete protection against every possible risk.

HIPAA and Rhode Island Protections

As a health care provider, we follow HIPAA and Rhode Island state laws that protect your medical information. We only use or share protected health information (PHI) as allowed by these laws. You have rights under HIPAA, including the right to see and get a copy of your medical records, ask for corrections, request a list of disclosures, and ask for limits on certain uses or disclosures of your PHI.

Patient Rights

At our practice led by Dr. Amir Alizadeh, you have the following rights about your health information. To use any of these rights, please contact our office.

  • Access: You can ask for a copy of your medical records and billing details.
  • Correction: If something in your record is wrong or incomplete, you can request a fix.
  • Accounting of disclosures: You can ask for a list of certain times we shared your health information.
  • Restrictions: You may request limits on how we use or share your information; we will review and, when required or reasonable, agree to those requests.

How Long We Keep Records 

We keep your personal and health information as long as needed to care for you, comply with legal or regulatory requirements, handle disputes, and enforce agreements. 

Third-Party Links and Social Media

Our website may include links to other websites or social media sites. We are not responsible for how those sites handle your information. Please review the privacy policies of any third-party sites you visit.

Acknowledgment

We may update this privacy policy as our practices, technology, or legal requirements change. Continuing to use our website or services after updates means you accept the revised policy.

Contact Information

If you have questions, concerns, or requests about this privacy policy or how we handle your personal or health information, please get in touch with us by calling 401-354-4100, sending us an email at office@aamdri.com, or using the contact forms on the site.